General Myths and Benefits of Leveraging QuickBooks CRM Software for SMB

Almost every time we implement a Customer Relationship Management system, our customers frequently ask: “Hey, is it possible to integrate our CRM platform with our Accounting system?” The answer is mostly “Yes”. But at what price?

Today’s cloud based CRM software, like ConvergeHub and others, enables integration with bookkeeping and accounting applications like QuickBooks.
There is no question about the truth in the fact that integrating your easy to use CRM application with an accounting platform by purchasing a CRM that offers QuickBooks CRM integration free is much convenient than it ever was.

However, QuickBooks CRM integration is not always a piece of cake. In fact, there are certain myths about integrating these systems to develop the best CRM software for QuickBooks, which you should know that include:

1. QuickBooks CRM integration is costly

This is not true, as long as it is already built. ConvergeHub QuickBooks integration (both for Desktop and Online versions) allows customers with paid subscriptions to see their records from QuickBooks and transfer data between the two systems. Even other good CRM systems already have their integrations already built with bookkeeping and accounting systems. Therefore, when this is the scenario, configuring these QuickBooks CRM integrations is reasonably simple and inexpensive. However, if the pre-built integration is unavailable then the integration options do become costly. 

2. Integration with an accounting system is easy

Like the example, we provided above, if something is pre-built, then yes integrating small business CRM software with an accounting system is easy. However, if you are using a bookkeeping and accounting software that is less popular in the market or it does not already have pre-built integration, then it is not easy at all. 

In such a case, you need a programmer or use an import/export tool to get the integration work seamlessly. Moreover, even once the integration is done, going forward, you need to be supported since the software; database and the environment will change. Therefore, purchasing the best CRM for QuickBooks online like ConvergeHub and others is a better option, than trying to integrate an unknown and rarely used accounting platform with your CRM for small and medium business.

3. You cannot integrate if you are not a programmer

This is also false. For example, if you want to integrate ConvergeHub with your non-QuickBooks online accounting system, there are even intelligent tools to help you do this. Like Zapier and PieSync, these ConvergeHub partners will help you to move data to/from ConvergeHub to other bookkeeping applications like FreshBooks, Xero, and QuickBooks. Apart from this Zapier and PieSync also aids you to create workflows to schedule reminders or send emails. 

This must be noted over here that good and easy to use CRM software like ConvergeHub, which is also known to be the best CRM software for QuickBooks has data-integration tools that even non-programmers can work with. 

4. Having the API solves your integration challenges

It is good, but having an API will not clear all your roadblocks. Application Programming Interfaces or APIs are wonderful tools for programmers, but you must know that is not a source code. Rather it is just another tool. Therefore, you may face challenges with what you can integrate once your requirements are complex. Therefore, always make sure that you do it with due diligence. Apart from it, if you are going to need an API that implies you will require a programmer to work with it. You need a developer familiar with API, having good communication skills, and needless to say, affordable to work on your project.  

Judging from our experience of working with developers, this is also not an easy task to do. However, a first-rated programmer and an excellent API can really perform wonders.

Now here are a few benefits of using QuickBooks CRM software like ConvergeHub, which offers QuickBooks CRM integration free and is considered the best CRM software for QuickBooks:

1. Better Lead Management

Most businesses send a lot of estimates and other information to a significant number of leads and prospects, who do not purchase right away. Therefore, they need multiple follow-ups through emails, phone calls, demos, office visits, and others, until they are ready for the purchase. 

This type of lead management involving multiple touch-points is ideally performed through a QuickBooks CRM, which can help in creating better customer relationships apart from handling bookkeeping works in the organization. 

2. Cleaner QuickBooks

If you try to manage, every lead or prospect whom you have sent estimates in QuickBooks, it creates a lot of clutter and junk data in the accounting software. Therefore, handling your leads with a QuickBooks CRM helps to keep your leads in the lead management CRM tool and thereby keeps your accounting system clean, which makes your bookkeeping more accurate.

3. No Double Data Entry

Finally, as a prospect moves along its journey from being a lead to a paying customer, a multitude of information gets overlaps between sales, order fulfillment, accounting, and customer service teams. If all these different teams use diverse systems to manage their work, they have to enter the same data in different systems multiple times, which results in double data entry. 

As double data entry is a waste of time and effort, which even causes the system to have incorrect data for human errors. Hence using a business growth technology like ConvergeHub, which offers QuickBooks CRM integration free is essential so that your data does not get uncoordinated and your different teams do not end up working on different sets of data.  

Apart from this QuickBooks CRM for sales teams helps in automating sales process, which increases your sales efficiency, empower customer support and marketing automation once you buy CRM with high-level data security, so that you do not have to give access to employees who are not familiar with accounting software, but can still view invoices, estimates and purchase history of the customers.