Key Tips for Finding Your Best Salesforce Alternative CRM Software In 2019

Salesforce is an excellent cloud based CRM software for customer relationship management. However, that are several users of Salesforce that are unsatisfied using this most talked about CRM solution and therefore look for Salesforce Alternatives in the CRM marketplace.

This is because:

"Salesforce is not a CRM that is meant for everyone."

The most pertinent reasons as to why small and medium-sized businesses look for Salesforce Alternative CRM platforms are:

-More affordable pricing

-Better customizability options

-Simple learning and easy adoption curves

-Ease of use

Now let us explain if you are new in understanding what is CRM software, and you think that all CRM solutions are the same, you need to relearn and reconsider your decisions once more.

Let us state clearly, that CRM systems are not simple software platforms that you can purchase and change repeatedly, once you are not satisfied using it. Since given the amount of expenditure and efforts that are involved in adopting a new CRM solution it becomes a pain in the neck once you find your CRM not up to the mark for the growth of your business.

Well, after reading this, we know you might be guessing like many: “Where do I begin?”

To answer your question, here are a few vital tips for winning CRM implementation as you look for Salesforce Alternative CRM in the marketplace:

1.Your CRM software should grow with your business

Since every business is different in their own ways, and the size of the businesses also varies considerably, hence, the “one-size-fits-all” concept just does not work with CRM systems.

Therefore, before selecting your Salesforce Alternative CRM software, evaluate how many employees are going to use the CRM in your company. Because, according to the employee strength of your organization you need to identify a CRM solution for your business that answers to your needs and can be easily customized for that purpose, without hampering your day-to-day workflow, and can expand its functionalities once your business grows in the times to come.

The true fact is, that there are several CRM solutions, which you need to purchase, based on just what they have, while there are even other CRM platforms that let you select the features that you require for your organization. Hence, the later one is always more cost-effective.

Considering your small business will not remain in this position for too long, and shall grow, adopt a CRM solution that can expand and extend its functionalities by using plug-ins, themes, templates, extensions, integrations with other third-party software platforms, and more.

Always remember while looking for your Salesforce Alternative CRM software look for functionalities in the selected CRM that can assist in your businesses’ growth.

2.Simplicity and easy to use features is the key

Stop! Change your CRM purchasing strategy if you are still looking for a CRM that can provide every functionality that has ever been created to perform in a CRM platform.

The logic behind stating this is simple.

An over-complicated and perplexing CRM software will also churn out complicated results. Moreover, your employees will have to invest more time in getting them used to the system for better understanding of the CRM software.

Worst of all, your teams may even escape using your newly purchased Salesforce Alternative CRM platform, if they find it too complicated, as it may eat up a considerable amount of their time in understanding the software.

Hence, the only prerogative that you must have while selecting your Salesforce Alternative CRM software, is to focus on the functionalities that your organization needs. To be truthful, the fewer the functions the better is the Salesforce Alternative CRM for growing organizations, small and medium businesses, and startups.

Nevertheless, we do not mean that you should compromise on the eminence of the CRM software platform, since easy to use CRM software platforms like ConvergeHub offers you a CRM system, which is not only scalable but is also affordable without compromising on its basic CRM functionalities.

3.Review more than a few, before purchasing

We understand, finalizing your purchase for a Salesforce Alternative CRM software can be difficult. This is because there are a plethora of CRM software solutions available in CRM space, and among them, there are many that claims that they have the same functionalities and features that you need for your business.
Hence, the solutions lies in checking on more than just a few systems and then select on how effective and easy to use your CRM software platform is when it is compared to others.
If needed, you can even inspect the reputation of your selected CRM software in social media networking websites and reputed CRM related online magazines found in the web.

4.Consider professional support

Although it is natural that you might assume you completely understand what your business needs out of your CRM solution, we have seen people finding them confused at times, owing to lack of expertise on the CRM oriented fields. Therefore, never base your purchase of any Salesforce Alternative CRM software based on your raw instincts.

We would always suggest that you should ask for professional help and take into consideration involving experts that can offer proper and effective CRM implementation solutions for your business.

CRM development consultants not only aid you in choosing the right CRM software that is easy to adopt, scalable, and fits your business, but the one that offers support during CRM implementation and provides adequate training to your employees to get a grasp of the functionalities of your purchased new software.

Conclusion

We all know that your business needs an easy to use CRM, however, be careful not to rush. Remember, if your organization is working until now, a few more days will never hurt the performance of your company, as much as a wrong choice while purchasing your Salesforce Alternative CRM software can harm your businesses’ growth and productivity.

Remember, adopting a new CRM software is always a costly job, so invest proper time to conduct your research, find the best Salesforce Alternative CRM software, and purchase the one that will pay off after installing the solution. 

So are you ready to start your hunt for Salesforce Alternative CRM now!

Try ConvergeHub, the award-winning small business CRM by clicking on this link- we are sure you will appreciate it, like many of our customers who have become raving fans of our truly easy to use CRM software.

Here is what you can do with ConvergeHub the best Salesforce Alternative CRM in 2019:

 •Acquire leads through structured marketing campaigns
 •Build your own sales process to follow up and nurture leads
 •Drive sales with efficient sales automation
 •Turn your customers into raving fans through efficient customer support
 •Grow revenue through single click Quotes and Invoices
 •Get 360-degree customer view to provide highest customer satisfaction
 •Multichannel touch points in real time with all prospects and customers
 •Automate your workflow to increase team productivity

These 2 Exasperating Things Are Again Making Businesses Look for Salesforce Alternatives In 2018

Although Salesforce by any measure seems to be on the right path, with its stocks to record-high levels of over $155 per share in Wall Street, nevertheless, every company goes through its growing pains, and so there are still areas, which state that Salesforce is facing two most growing concerns as customers look for Salesforce Alternatives that are:

1.Complains about its pricing models:

In a report published by Forrester, it says that customers using Salesforce CRM see a lot of hidden costs that make them turn away from renewing their contract with the CRM giant and look for other Salesforce Alternatives.

Perse, to create a sandbox environment, which is a common application for testing, Salesforce unreasonably charges an addition of 15% or more in addition to its annual subscription fees. 
Not to mention of the exorbitant extra charges that Salesforce also asks for providing additional integrations and API usage.

In fact, in another report published by Forrester in 2015, quoted:

2.Not doing a good job while integrating its marketing products:

The same report even claimed that Salesforce is also facing serious trouble converting its largest set of customers those who make use of its sales and customer service products, to its new marketing product, which Salesforce bought through its acquisition of ExactTarget in 2013.

The report stated that Salesforce Marketing Cloud could only make up 10% of its sales while more than a quarter of its sales revenue still comes from its core products Sales Cloud and Service Cloud.

Part of this disparity lies in the fact that since the company has not fully integrated its sales and marketing products, which has different user interfaces and customer bases, it has lead to high level of dissatisfaction among Salesforce customers, who are looking for Salesforce Alternatives in the CRM market.

As a matter of fact, the level of discontent and unhappiness among the Salesforce users are so high on this issue that more than 20% of its Marketing Cloud users are ready to move to a different Cloud based CRM vendor like ConvergeHub and others, rather than renegotiate their existing Marketing Cloud contracts when it expires.

Hence, Salesforce need to think about continue increasing the number of apps create on top of basic CRM platform (especially on the sales side) and also its new products in data analysis to make way for up-selling and cross-selling opportunities for its customers to attain its over-enthusiastic dreams in 2019 of  reaching its projected $12.6 to $12.65 billion revenue.

Conclusion

As it is often said, that CRM is a solution where one size never fits all, therefore, if you are looking for a Salesforce Alternative that can fit your small and medium business, try ConvergeHub the award-winning Cloud based CRM for SMB.

ConvergeHub is a CRM for small businesses and startups that easily customize and integrate with other useful processes; thereby making your entire workflow automated for better profitability, increased ROI and enhanced customer service.